Turn every venue into a live social, feedback, and community hub.
SOKI helps venue teams turn physical foot traffic into QR-powered community check-ins, live chats, polls, Real Moments, and AI insights guests actually act on.
Built for universities, hospitality, events, and modern community spaces that want stronger engagement on the ground and clearer insight behind the scenes.
Guests enter the live space in seconds with QR access.
Chats, polls, events, and Real Moments keep the space alive.
Venue teams get feedback, trends, and action-ready insight.
Guests scan, join the venue space instantly, and start interacting while they are physically there.
Most venues already have people. What they lack is a live digital layer.
Guests arrive, sit near each other, attend the same event, and leave without ever feeling connected. Feedback comes too late. Promotions disappear. Communities stay invisible.
People share the same space but never enter the same conversation.
Venue teams learn what went wrong after the crowd has already left.
Without a live community layer, one-time visitors rarely become regulars.
One platform. Two clear journeys.
SOKI is infrastructure for physical social interaction: venue teams activate the space, guests join the live community, and every interaction becomes useful insight.
For Venue Teams
Run the digital layer of your physical space from one command centre. Launch QR entry, drive live conversation, publish events, broadcast announcements, moderate the community, and understand customer behaviour in real time.
- Turn foot traffic into a live, owned audience
- Trigger polls, offers, announcements, and events instantly
- See what guests are feeling while they are still on site
- Track conversation trends and high-signal feedback
- Use AI analytics to spot risks and opportunities faster
- Give staff moderation and control tools without extra systems
For Visitors
Join the live space the moment you walk in. Guests discover what is happening, meet people nearby, share authentic moments, respond to the venue, and feel part of a real community instead of just passing through.
- Scan once and enter the venue community instantly
- Join venue-exclusive chats and event conversations
- Share Real Moments with people who are actually there
- Vote in live polls and respond in real time
- Connect privately without exchanging phone numbers
- Keep the venue experience social before, during, and after the visit
Show the experience, not just the promise
From QR access to real-time analytics, SOKI makes venue interaction visible at every step.
Operators can manage engagement, track feedback trends, and respond while the venue is still active.
SOKI connects chats, polls, events, moderation, and insight in one workflow instead of separate tools.
Venue access is instant and contextual, so engagement starts where people already are.
Once guests engage, your team sees trends, sentiment, and action points without waiting for delayed reports.
From scan to insight in four simple steps
The flow is simple for guests and powerful for operators: join the space, interact in real time, and turn every visit into measurable signal.
Set up your venue and place your QR
Register your venue in minutes. Pick your plan, set your location, and your venue instantly goes live — discoverable by thousands of SOKI users in your area.
Guests scan and join the live space
Customers find your venue through the SOKI discovery map, search, QR codes, or direct links. They join your live community the moment they step within your geofence — no friction.
They chat, vote, share, and respond
Push special offers, trigger Real Moments, run live polls, create events, and broadcast to your community — all from your owner dashboard, reaching people in the moment.
Your team sees insight and acts fast
Collect geo-verified reviews and feedback. Our AI analyses sentiment, surfaces trends, highlights complaints, and gives you actionable insights to grow your business.
A Rich Social World in Every Venue
The SOKI app is where your guests live the experience. Every feature is designed to spark authentic connection, keep people engaged, and make every visit memorable.
Real Moments
Snap authentic, dual-camera photos (front and back simultaneously) and share them with everyone at the venue instantly. No filters, no edits — just real life, as it happens.
Discovery
Browse and discover nearby SOKI venues on a live map. See active communities, check in geographically, and find your next great spot — all within the app.
Gallery Share
Every venue has a shared photo gallery. Guests contribute their best shots, creating a living, scrollable album of the venue's atmosphere and memories.
Private Messages
Connect one-on-one with fellow guests through secure, private direct messaging. Build real connections beyond the group chat, with full privacy controls.
Venue Group Chat
Join the live conversation happening right now at your venue. Group chats are geo-fenced and venue-exclusive — only people actually at your venue can join.
Live Polls
Vote on anything — tonight's music, menu additions, upcoming events, or venue vibes. Real-time community input that shapes the live experience as it unfolds.
Events
Browse upcoming venue events, RSVP, see who else is attending, and join event-specific chats. Never miss what's happening at your favourite spots.
Smart Notifications
Receive meaningful, contextual alerts — mentions, poll results, event reminders, venue broadcasts, and DM notifications — always relevant, never spammy.
Everything You Need to Run Your Venue's Social Life
The SOKI dashboard gives venue owners a powerful, real-time command centre. Manage your community, understand your guests, and take action — all from a single, beautifully designed interface.
Event Management
Create and publish events with full RSVP tracking. See attendee lists, export guest data, set reminders, and manage event-specific chats all in one place.
Top Messages
Surface the most-reacted and trending messages in your community. Know instantly what your guests are talking about, what's resonating, and what needs attention.
Poll Management
Create live polls for any topic — tonight's menu specials, music selection, new offering ideas. Track real-time results as votes come in from your guests.
Broadcast Announcements
Send instant push notifications and in-app announcements to your entire active guest community. Flash deals, last-minute event changes, exciting updates — delivered immediately.
Real Moments
View, manage, and download all Real Moments shared at your venue. See a live gallery of authentic guest photos — the true, unfiltered face of your venue's energy.
Moderation Tools
Full control over your community. Mute disruptive users, remove inappropriate content, manage group members, and maintain a welcoming environment with ease.
Smart Reviews & AI Insights
Collect anonymous, geo-verified feedback from real guests. Our AI analyses sentiments, categorises complaints, highlights praise, and gives you clear, actionable recommendations.
Referral Leaderboard
Identify your most loyal and engaged community members. See who's bringing friends, sharing moments, and driving buzz — so you can reward them and grow your community.
Measurable Results. Genuine Impact.
SOKI venues aren't just more social — they're more profitable, more loyal, and more talked-about. Here's what the numbers say.
Real, geo-verified responses from guests who are actually in your venue — not anonymous online reviewers.
Guests who feel part of a community come back more. SOKI transforms one-time visitors into loyal regulars.
More interactions between guests and the business — more orders, more reviews, more referrals, more energy.
Word-of-mouth amplified through Real Moments, referral leaderboards, and shared social experiences drives new footfall.
Venues That Have Made the Switch
Real results from real venues who made their community the centre of their growth strategy.
"Since integrating SOKI, we've seen a clear uptick in sales — customers are ordering more drinks and meals after seeing specials pushed through the app. We've also noticed both new and repeat customers mentioning they found us through SOKI's Discovery feature. It's genuinely driving footfall."
"SOKI has completely transformed how our residents interact. People are using the group chat, sharing Real Moments from building events, and even organising get-togethers on their own. The private messaging has been especially popular — residents feel safe connecting without sharing personal numbers."
"I run workshops and I use SOKI polls to gauge how well they're landing in real time. The anonymous feedback is honest and detailed, and the AI analysis saves me hours. The geo-location check on reviews gives me real confidence that the responses are genuine — not bots or outsiders."
A Message from Our CEO
"When we built SOKI, we asked ourselves: what if every venue had a living social heartbeat? What if the restaurant you're dining at, the building you live in, or the event you're attending could transform into a real community? That's what SOKI is — not just a tool, but a social infrastructure for the places people love. We're just getting started."
— Dedan Msafari, CEO & Co-founder of SOKI
A clearer path from launch to scale
Start with the core community layer, upgrade into stronger engagement and insights, and scale cleanly when your venue grows.
Free
Best for pilots and pop-ups
- QR venue access
- General chat
- Up to 50 users
Starter
Best for small venues getting started
- 10 polls/month
- 5 RealMoments/month
- 150 AI insights/month
Professional
Best for growing venues
- 50 polls/month
- 20 RealMoments/month
- 750 AI insights/month
Enterprise
Best for high-traffic or multi-site teams
- Unlimited users
- Unlimited groups and polls
- 24/7 dedicated support
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